Last updated: 5 August 2026

KerrX Consulting ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit nataliekerr.com, contact us, purchase our services or digital products, or otherwise interact with us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

KerrX Consulting is the data controller responsible for your personal data. We provide coaching services, consultancy services, and digital products to support tech businesses.

If you have any questions about this Privacy Policy or how we use your data, please email natalie@nataliekerr.com.

2. Data Attributes

Depending on how you interact with us, we may collect the following information:

• Your name

• Email address

• Telephone number

• Postal or billing address (where required)

• Company name and job title

• Information you provide through contact forms, emails or consultations

• Information relating to enquiries, bookings and purchases

• Payment information (payments are processed securely by third-party payment providers and we do not store full payment card details)

• Technical information including your IP address, browser type, device information, operating system and website usage data

• Cookie and analytics information where applicable

You should only provide personal information that is relevant to your enquiry or our services.

3. Data Collection

We collect personal data when you:

• Complete a contact form

• Book a consultation or discovery call

• Purchase a service or digital product

• Subscribe to newsletters or marketing communications

• Contact us by email or social media

• Browse our website through cookies and analytics tools

4. Data Usage

We use your personal data to:

• Respond to your enquiries

• Deliver consultancy services and digital products

• Manage bookings and client relationships

• Process payments and invoices

• Communicate about our services

• Improve our website, services and customer experience

• Monitor website performance and usage

• Maintain website security and prevent fraud or misuse

• Comply with our legal obligations

Where you have opted in, we may send occasional marketing communications. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

5. Data Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Our legitimate interests in operating and improving our business, provided your rights are not overridden

6. Data Sharing

We do not sell your personal data. We may share your information with trusted third-party providers where necessary to operate our business, including:

• Website hosting providers

• Email service providers

• Payment processors, such as Stripe and Paypal

• Scheduling and booking platforms

• Cloud storage providers

• Professional advisers including accountants and legal advisers

• Government authorities where required by law

All third parties are required to protect your personal information and only process it for authorised purposes.

7. International Transfers

Some of our service providers may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection law.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure. While we work to keep your information secure, no method of transmitting information over the internet is completely secure.

9. Data Retention

We only keep personal information for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting and tax obligations. When information is no longer required, it is securely deleted appropriately or anonymised.

10. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, understand how visitors use the site and help us improve our services.You can manage or disable cookies through your browser settings. Where legally required, we will request your consent before placing non-essential cookies on your device.

11. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your personal data in certain circumstances

• Restrict or object to processing

• Request transfer of your data where applicable

• Withdraw consent where processing relies on consent

• Lodge a complaint with the UK Information Commissioner's Office (ICO)

You can exercise your rights by contacting us through the website contact form.

If you remain dissatisfied, you may complain to the Information Commissioner's Office (ICO).

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to read their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or business practices. The latest version will always be published on this page with the updated revision date.

14. Contact

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at natalie@nataliekerr.com.